Microsoft Outlook
Introduction/Intermediate

Course Overview

Learn to take advantage of the many communication and organizational features in this powerful program. In this course you will cover how to use the extensive number of tools in Microsoft Outlook to control your inbox, find contacts easily, manage your time and organize your tasks to improve office efficiency and communication.

On Request Only - Contact DPA

Course InformationRelated Training

Duration: One-Day Course
Platform: Windows Only
Fee: Call for information

We recommend one to eight people for this course.

Course Content Download PDF (57kb)

Managing Workflow with e-mail

Improve Customer Relationships

Managing Time Effectively using the Calendar

Day Planning

Using Outlook's many productivity commands

Application Overview: Microsoft Outlook

Microsoft Outlook is a powerful communication and organizational tool. It also provides a calendar, task and contact management, note taking, a journal and web browsing.

Microsoft Outlook enables users to organize and prioritize e-mail messages quickly and easily, and new security settings offer increased support for junk e-mail filtering. Support for remote and mobile workers includes improvements to connectivity performance, such as better caching, and shared calendars. Obtaining information from a variety of locations is made easier with organizational tools, such as the Research Task Pane. Microsoft Outlook features
Archiving which removes items from your current Personal Folders list, such as E-Mail messages, calendar and task items and automatically stores them in folders that have the same hierarchy and names as the folders in the Personal Folders.

Microsoft Outlook lets you add Contacts to mail merge documents, assign tasks,
send a meeting request, setup appointments, send a meeting request and create an all
day event.

Users: Admin, Creative, Engineering, Finance, Legal, Marketing and IT Professionals as well as anyone who needs create, edit, distribute electronic messages, calendar events, contacts and tasks.